Booking Terms & Conditions

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• Booking is required for all classes via the Kulture App on a first-come-first-serve basis

• Bookings will only be accepted when you have a valid package with us. For trial sessions, please enquire 

• You can book up to 8 sessions (i.e. have up to 8 session bookings at any one time), depending on the no. of sessions available in your package

• Once booking is made, cancellations must be made latest by 8pm the day before your class

• Any cancellations beyond 8pm, or no-shows shall incur a single session deduction from your package automatically

• For unlimited packages, 2 or more no shows and/or late cancellations (after 8pm the day before) will result in an automatic one week reduction from your membership expiry date
  Please note that no reminders will be sent for your bookings. You may check for updates and your bookings from the Kulture App.

• Please sign-in at the counter prior to entering for class. Our cut-off time for sign-ins is 15 mins after class commencement. Failure to do so may result in your booked trampoline being assigned to another member without notice

• Assigned instructors may be subjected to substitution without prior notice

• Kulture Studios reserves the rights to replace our instructors where necessary and the management shall not be responsible for unfinished packages due to member’s instructor preference

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Package Terms & Conditions

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• A valid package entitles you to attend classes at Kulture Studios@Kallang or Bouncefit @Robinson depending on the package type, terms and conditions

• A one-time lifetime membership fee of $30 applies to all new members purchasing or joining a package

• Membership is strictly non-transferrable and non-refundable

• Once sharing members are confirmed, please note that no changes or additional members can be made to the same package

• Kulture Studios reserves the rights to deny participation of any parties or members who are not registered under the package

• Carry forward of balance sessions shall only apply for same package renewal or upgrade before your package expires. Members with carried forward sessions during renewals or upgrades will not be entitled to the 5% renewal discount

• An administrative fee of $30 shall apply for all transfer or suspension requests, offered on a case-by-case basis

• Please note that duration of the classes will vary according to class types or location. Selected classes are 45mins for Bouncefit @Robinson

• Kulture Studios shall be under no obligation to offer extensions, suspensions or refunds for reasons relating to instructor preference, travel plans & personal commitment

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Bounce Unlimited Terms & Conditions

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• Can book unlimited Bouncefit® classes at Kallang Wave Mall Studio

• A $30 life-time membership fee applies for first-time signups (FREE Kulture Holographic purse!) 

• Valid 1 month from date of purchase

• No sharing, no suspension, no extension 

• 2 or more no shows and late cancellation (after 8pm the day before) will result in an automatic one week reduction from your membership expiry date

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Kulture Studios reserve its rights to amend and update the enclosed Terms & Policies without prior notice. By purchasing a package or subscribing a membership with us, you have considered to accept all our terms & conditions.